FAQs

Here you’ll find a summary of some of our most frequently asked questions along with the answers you may be looking for. If there’s anything here that doesn’t fully answer your query, our team will be happy to assist you if you’d prefer to contact us directly by phone or email.

 

How does ITClear work?

On our website we update you with the latest deals being posted on ITCSales, which is the main online store of the ITC Group. Since stock changes on a daily basis, new discounts can also appear unexpectedly so we aim to update you with the best offers as soon as they become available.

 

Why are your deals so heavily discounted?

There’s nothing to worry about when you buy refurbished or discounted products from us. We buy in bulk directly from manufacturers and many of our products happen to be some of the last ones left in stock, so the clearance prices we offer are a real bargain. We believe in passing on our savings to our customers to make sure we offer great value.

 

How do I place an order?

Once you use ITClear to find the best deals on products you’re looking for, you’ll be taken directly to ITCSales to place your order. After clicking “Add to Cart” the checkout process is very straightforward. You can pay online using our secure server, arrange a bank transfer or call us to provide your payment details.

 

Do you only sell to businesses?

No, anyone is welcome to buy our products whether you’re a reseller, a business or an end user. You don’t need an account with us to place an order, either.

 

Do your products come with warranties?

We offer warranties on the vast majority of our products for your peace of mind. Many of our Dell items come with a warranty from Dell themselves, so if you have a problem we can help you get in contact with the manufacturer directly. Other products have a warranty with ourselves, so our in-house experts will be on hand to help with any issues.

 

Where can I find more answers?

To see more common questions and answers relating to ordering through ITCSales, you can visit the dedicated FAQ page here. Alternatively, please just get in touch to ask any more questions and our team will be glad to assist you.